Support

Need help with Deckly? Email decklysupport@gmail.com with your question, the device you're using, and a screenshot if relevant. Replies usually within a day or two.

Common questions

The card database is empty / cards aren't showing up

Open Settings inside the App and tap "Refresh database." The App downloads the full card catalog from a public data source; if your first launch happened on a flaky connection it may have partially failed. The refresh re-runs cleanly.

The card scanner isn't recognizing my cards

The scanner looks for the printed card ID (e.g. "OP01-001") in the bottom corner of each card. Make sure:

If a card is mis-identified, long-press it in the scan tray and pick "Replace…" to search for the correct card by name or ID.

Subscription / paywall questions

Free tier includes three saved decks. The Pro subscription unlocks unlimited decks. Subscriptions are billed through Apple — you can cancel or manage anytime in Settings → your Apple ID → Subscriptions.

If you've previously purchased Pro and need to restore, tap "Restore Purchases" on the paywall sheet.

Deck codes — how do they work?

Every saved deck has a Share button (toolbar menu). It generates a link starting with optcgdeck://. Anyone with the App can tap that link to import the deck. You can also paste the code under Decks → ➕ → "Import from Code."

How do "Buy missing cards" links work?

The App compares your saved deck against your tracked collection and opens TCGplayer's Mass Entry page pre-filled with the cards you're short. TCGplayer matches on card name, so for alt-art or special prints you may need to pick the exact printing on their side.

Is this app affiliated with Bandai or Shueisha?

No. Deckly is an independent fan-made companion app. One Piece, all related characters, and card artwork are property of Bandai Co., Ltd. and Shueisha.

Bug reports & feature requests

Email decklysupport@gmail.com with a clear description of what happened (or what you'd like to see), the device model, and an iOS version if you know it.

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